Content Personalization Technology

Customer Experiences

Optimize the way you interact with your customers through content personalization. Accumulate and match your customer data with the highest relevance content available for your brand, before automatically delivering a highly personalized experience back into your chosen digital touch points.

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Leading Personalization Technology

Knexus gives you a consolidated view of your customers experiences across channels and actionable insights to improve content and engagement performance. Our powerful technology allows you to optimize your campaigns in real-time, connects customer data and analytics with your best content and makes sure you create highly relevant, personalized and timely content that matches customer needs and exceeds expectations.

Key Features & Benefits

  • Distribute personalized content experiences across channels to exceed customer expectation
  • Automate your content distribution and accelerate speed to market
  • Create a unified view of your digital content and customer experience across channels
  • Use analytics and user behaviour data to increase content relevance
  • Combine customer data with your best content for optimum results
  • Remove content, team and measurement silos to improve content performance
  • Optimize in real-time based on content performance

The objective is to engage with the customer, where and when we are relevant to them […] Knexus can offer us an integrated platform that plugs into distributed sources of content and allows us to reuse them and publish them across multiple consumption points.

Jonathan Newman, International CIO and Vice President, eCommerce & Marketing Operations at Office Depot