GeneralHow can I make use of the resources provided by Knexus?Knexus is a rapid learning company. We provide a cutting-edge, year round resource to senior marketers and their teams across Europe. To help you learn, generate new ideas and network in the most effective way for your organisation we offer various license options Our customers are marketing teams from leading UK, European and global companies. Knexus is a cross industry resource, and customers include leading names from the major industry verticals. Individuals include CMO's, Marketing Directors, new media, product, brand, ecommerce, marketing and communications managers. Take a look at some of our Customers. Can anybody become a customer?Knexus learning resources are primarily for global 2000 companies. Our Gold & Platinum licenses are not available to digital marketing agencies, vendors or consultancies. How do I log-in to Knexus?If you are an existing Knexus customer, you will have a username and password providing you with online access. If you have forgotten your username and password go to the customer login and click 'forgotten username or password'. If you are not a Knexus customer and want to login, go to 'customer login' and click the 'Not a customer? Find out more. What are the benefits of becoming a customer?Understanding the benefits of Knexus. What services can I access through Knexus?Knexus provides a rich variety of quality learning opportunities that customers can utilize according to specific needs. The activities fit into four broad categories:
What are Knexus live webcasts?Knexus live webcasts are one hour, rapid learning opportunities delivered via the web. The webcasts include specialist insights from our leading industry experts together with live Q&A. You can participate in the live webcasts from anywhere in the world with an internet connection (with a headset or speaker to hear the audio). Access to webcasts is for Knexus customers only.' What are Knexus Forums?Knexus Forums provide offline peer group learning, benchmarking and relationship building opportunities. The Forums operate in small, informal working groups with only a select number of participants committed to pro-active engagement and peer group learning. How do I buy from Knexus?You can either take a look at the Services that we provide or contact one of our Customer Managers Is there a money back guarantee?Yes. If you decide, during the first 30 days of your new service that it does not meet your expectations, we'll provide a full refund * ? guaranteed! If I am based outside of the UK, will using Knexus still benefit me?Yes. We have customers located across Europe, the United States, and Asia Pacific. Our service is Euro-centric, but our focus is global. I need more information to making a purchasing decisionYou can either complete our Contact Us form and a Customer Manager will contact you, or call us now: . How do I keep informed about the latest Knexus opportunities?Simply provide your contact details and we'll keep you updated. How do I add colleagues to an existing license?You can add new colleagues at any time. Just contact your Account Manager, or if you're unsure, contact a Customer Manager. You can also contact us directly at . How do I renew my existing license?Knexus will automatically send an invoice to each customer one month before the license is due for renewal. If you are a Platinum or Gold license holder, your dedicated Account Manager will also review any amendments or new requirements you may have moving forward. I have forgotten my username and passwordPlease email technical@knexusgroup.com. A Customer Manager will send you your access information. |