K'nex-us HR Social Media Portal

HR department creates 21st century social media portal for Management Leadership Program

Challenge:

The HR department in a major telecommunications company was looking to provide a flexible online portal for its Management Leadership Program
Specifically, the Company required an integrated capability to manage the communications and logistics for the program, provide rapid learning and enable leadership program participants to network and collaborate beyond infrequent face to face gatherings
The HR team also wanted a more interactive dialogue with colleagues on the program in order to make improvements to the program more quickly
The existing intranets capabilities were limited and restrictive, e.g. not possible to provide online video or podcasts. This was due to a combination of security issuers and disparate systems resulting from mergers
A new Sharepoint intranet was being implemented. However, HR could not get a tailored solution internally within their required timeline. Instead, an alternative solution was required that could be accessed within Sharepoint

Solutions:

Knexus recommended the adoption of its integrated social media and rapid learning platform, specifically designed for use by colleagues
Knexus Professional Services team worked with the Company to document and refine solution requirements, e.g. access levels, content structure, features set
The solution was deployed in less than three months, with a soft launch to enable the HR team to populate the site and fine tune the user experience
K'nex-us intuitive admin panel, which includes a CMS, User Management and Analytics package, means anyone from within the HR team or partners can upload content, manage the site and measure benefits without any technical skills or in-depth site training
The site was initially deployed on a standalone basis to meet the business deadlines. The intention is to integrate the site within the intranet in the medium term

Results:

The Company has an immersive online resource to support colleagues on the Management Leadership Program
Colleagues have a powerful resource to support their development to leadership positions, with access to latest insights and learning via videos and podcasts 24/7, the opportunity to interact and network with peers around the business globally, and keep track of their own progress
The HR team has improved the quality, accessibility and interactivity of its Management Leadership Program, bringing in into the 21st century. The program is easier to manage and comunicate online and the cycle of improvements has accelerated with access to powerful metrics
HR was able to deliver a business solution in a timely and cost effective manner