Jobs Opportunites

Senior Community Executive (Editor)

Our dynamic and growing company is looking for a Senior Community Executive to deliver a programme of online and offline Community activities (e.g. third party content, webinars, user-generated content) and handle customer support.

The Company:
Knexus Community is a Digital Marketing Network. We connect senior marketers together to learn, benchmark and collaborate around shared Digital Marketing challenges. We have a subscription base of major UK, European and global brands such as Bank of Ireland, Diageo, Honda, KLM, Lloyds TSB, Novartis, Royal Bank of Scotland and Shell

The Role:
This is an ideal opportunity for an ambitious Senior Community Executive with strong content and customer management skills and an interest in digital media and online communities to join a dynamic and energetic young team.

Key responsibilities for the Senior Community Executive role include:

Content generation & management, including developing the programme of webinars and roundtable forums with members and partners
Development and maintain content partnerships with key industry players (publishers, associations, agencies, etc…)
eCommunications (including PR) to inform customers and members and stimulate members’ participation
Pro-active customer support to maintain customer satisfaction
Customer activity reporting and analysis
Events Management (webinars & roundtable forums)

Requirements:

A minimum 3 to 5 years working experience, preferably acquired in a Business Community environment
Good content and copywriting skills
Proven track record of success in your career to-date
Strong organisational and coordinating skills
An interest in, and knowledge of the Internet, Digital Marketing and new technology
HTML knowledge preferable
Graduate preferable
A team player
Ability to create and strengthen relationships with members and partners
Energetic and self-disciplined individual looking to work in a challenging and fast paced environment