Jobs Opportunites

Community Executive February ’05

Description:
Reporting to the Community Manager, the Community Executive works in a team (based in central London) responsible for delivering primarily online services to encourage interaction with and between customers. This exciting and varied role includes managing our customer portal, generating content with customers and partners, delivering e-communications programmes, implementing marketing plans, supporting customers and delivering online/offline events.

Responsibilities:
You will work as an integral member of a team with the following responsibilities:

Customer portal management and improvemen
Content generation and management
Content Partner management
Pro-active customer support to maintain customer satisfaction
Organise and deliver customer events online & offline
e-Communications to inform customers and stimulate interactivity
Track customer interactions
Implement marketing campaigns to attract new customers
Customer database management
Emarketing through SEO, Affinity etc.
Monitor market trends in business and technology
Customer activity reporting and analysis

Requirements:

Graduate preferable
Minimum 2 years working experience, preferably working in a Business Community environment
Good Dreamweaver skills
Proven track record of success in your career to-date
Strong organising and coordinating skills
Effective time management and organisation skills
Be flexible and adaptable
An interest in and knowledge of eBusiness and technology
A team player
Strong presentation and interpersonal skills (both phone and face-to-face)
Desire to work in a small, fast growth company environment