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What’s in the Latest Digibiz™News
Download
a copy of this edition of Digibiz™ News (.pdf)
* NetGroup
becomes Knexus in 2003
* Welcome back for another year
* Data Protection Community launching
in 2003
* What’s new on NetGroup Online
* Communities are emerging
as a strategic tool for businesses
* 22
January 2003 – NetGroup Member Summit
AVIVA: Developing Communities to Drive
Economic Value
* 5 February 2003
– NetGroup Elevator
BAT: Turning Strategy into Action?
* 26 February 2003
– NetGroup Member Summit
HONDA: New customer relationship strategy
–
artificial intelligence tool drives improvements
* Events Schedule 2003 (download
.pdf)
* NetGroup Membership: Did you know?
* Tell your colleagues about NetGroup
* What do you think of Digibiz™ News?
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Hyperion Services builds & manages
strategic communities for corporate customers
For more information call
+44 (0) 20 76 314151
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NetGroup becomes Knexus in
2003
We’re changing with the times… and that includes a new name.
NetGroup will become Knexus (ker-nex-us) Digital Business as of
January 1st 2003.
We believe our new name better represents the energy and creativity
of our community, and will help us grow and deliver more value to
our customers.
For more details read our Press
Release and watch this space…
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Mayfair House
39 Great Portland St
London W1W 7JZ
t. +44 (0)20 76 314151
f. +44 (0)20 76 314150
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Welcome back for another year
We’d like to thank the following companies
who have recently renewed, for their continuing involvement in the
NetGroup community:
BG
Group – Nestle – AXA PPP – Royal Mail Group
To see or contact other members of the NetGroup
community, login to NetGroup
Online and go to Who’s Who.
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Data Protection Community launching
in 2003
We’re setting up a Data Protection Community to help our members
share knowledge and understanding around both internal and external
Data Protection issues.
The community will address DP issues primarily from a Marketing/Customer
Relationship perspective. The objectives for the community will
be set out in a charter to be released in the new year. Key activities
will include helping members to understand the business ramifications
of current UK and EU legislation, together with the potential costs
of compliance/risks of non-compliance to business activities, brand
and reputation.
The mix of pan-European and global companies participating in the
community means there will also be a strong focus on cross-border
compliance.
For existing nominated members of the NetGroup community, access
to our Data Protection community is free of charge for the first
year. If you are not currently a nominated member, but would like
to participate, please contact us for more information.
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CONTACT
US >>
If you have responsibility for Data
Protection within your company and wish to know more
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What’s new on NetGroup Online
Visit our new website
at: www.knexusgroup.com
Here are the newest items uploaded
to NetGroup online:
*
8 key topics under DPA on the discussion board
(members only)
*
Member Poll that queries web events
*
The newest events
and agendas for 2003 (members only)
*
and much more…
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CONTACT
US >>
If you would like more information
about accessing our website
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Communities
are emerging as a strategic tool for businesses
A growing number of organisations are discovering the strategic imperative
to create & develop communities for their customers & employees. In
a business environment where customer retention is key, community
tools offer a unique way to deepen customer loyalty. Similarly, within
organisations, communities can drive more effective collaboration,
improving productivity, quicker decision-making and cost reductions
through the eradication of duplicated effort/investment.
In January, NetGroup is focusing on community through an event with
Aviva (26 January). In the lead-up to this event, I will be providing
NetGroup members with some insight to the opportunities and issues
you should be considering, and pointing out some interesting sources
of information and expertise to help you tackle this important issue.
Written by: Federico Duque – Director, Hyperion Services |
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Forthcoming
Events
22
January 2003 – NetGroup Member Summit
Register now (members only – by invitation)
Aviva plc – Developing Communities to Drive Economic Value
Jos Gielen,
Aviva’s (formerly CGNU) Director of Best Practices, will provide
a privileged insight into how he and his team have taken a lead
in developing communities to encourage knowledge sharing & collaborative
working across Aviva’s global business. The case study addresses
the business case for creating communities, key challenges encountered,
lessons learnt, successes and future plans.
MEMBER COMPANIES ATTENDING INCLUDE
BSI Group, HBOS, Johnson Matthey, Marsh, Prudential, Royal &
Sun Alliance, Sainsbury’s, Severn Trent, UBS Warburg
WHO SHOULD ATTEND
This event is likely to be of particular interest to:
*
senior Knowledge Management professionals,
driving
collaborative working across an organisation
*
anyone leading a strategically focused, community
initiative
*
senior marketing professionals who understand
the potential power of community to enhance their
customer
relationships
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Host & case study
from
REGISTER>>
NetGroup Member Summit
– 22 January 2003
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5
February 2003 – NetGroup Elevator
Register now (members only – by invitation)
BAT – Turning Strategy into Action
A well thought out business (eBusiness) strategy
is worthless if it is not effectively adopted within an organisation.
Case studies abound of companies with great strategies who failed
due to their inability to execute. In a business environment where
rapid change is pervasive, and many global businesses function with
a federated governance structure, attempting to successfully communicate
& execute a single strategy is a major challenge.
NetGroup will be tackling this issue with the help of British American
Tobacco, who have employed mechanisms, processes and a governance
structure that they believe will help them successfully deliver
the strategic vision.
If turning business strategy into action is a focus for you, please
join us and share your experience and ideas.
MEMBER COMPANIES ATTENDING INCLUDE
AXA PPP, British Library, Britvic, Cadbury Schweppes, Diageo, Marsh,
Nestle, Shell, Sony, Standard Chartered Bank
WHO SHOULD ATTEND
This event is likely to be of particular interest to:
*
senior planning and implementation
professionals, driving
change on an eBusiness or corporate
strategy level
*
programme directors, enterprise
development managers,
financial strategists
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Host & case study from BAT plc
REGISTER>>
For the new date of 5 February
2003
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26
February 2003 – NetGroup Member
Summit
Register
now (members only – by invitation)
Honda’s new customer relationship strategy –
artificial intelligence tool drives improvements
Honda’s
Marketing Director Simon Thompson promises us a fascinating insight
into Honda’s new branding and customer relationship strategy, including
how Honda is using ‘Talking ASIMO’ (Honda’s new artificial intelligence
tool) to improve their customer relationships.
WHO SHOULD ATTEND
This event is likely to be of particular interest to:
*
pan-European Marketing Directors/Managers
*
customer relationship managers, sales
Directors/Managers
*
New Media, eBusiness and Digital
Business professionals |
Host & case study from
REGISTER>>
NetGroup Member Summit –
26 February 2003
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Event
Schedule for 2003
We have an exciting agenda of member events
planned for Q1 & Q2 2003.
If you want to keep an eye-open for must-attend community gatherings
or register early to get important events into your diary, simply
click on the event schedule link. |
EVENTS
SCHEDULE >>
Download NetGroup’s schedule of
events for 2003
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NetGroup
Membership: Did you know?
A yearly subscription to the NetGroup Community provides 6 nominated
executives with the opportunity to attend 12+ events per year, and
6 additional ‘guest’ invitations for specific events.
Member’s also have the option to host their own ‘invitation only’
peer group summit events. The NetGroup community drives the event
schedule and we facilitate the promotion and organisation of events
to ensure stimulating and open debate on various e-topics including
Marketing, Strategy, Knowledge Management, Commerce, Supply and Mobility.
Nominated executives also have full access to the NetGroup Community
website and the NetGroup newswire DigiBiz™ News is sent to all
Members twice a month. |
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Tell
your colleagues about the benefits of NetGroup
There is now a simple information pack available
on NetGroup, its activities and benefits of membership. Please feel
free to download this and send it to a colleague or associate.
NetGroup is the UK’s premier corporate digital business community.
Our Members are senior executives from leading UK, European
& US companies who are tasked with developing digital business
for their organisations.
The community’s function is to facilitate idea creation, knowledge
sharing, benchmarking and networking in an innovative, action-oriented
environment.
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INFORMATION
PACK >>
Download NetGroup’s Info Pack
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