Business Relaunches Innovation + Technology Forum
Knexus Digital Business is relaunching and repositioning the highly successful Mobile User Forum in April 2003. The new event format will contain case studies and presentations from our community targeted at providing attendees with an overview from UK Plc on the potential impact emerging Multi-Channel Technologies will have on future Business Strategy, Marketing and Operations.

If you would like the opportunity to contribute or participate and look ahead at some of the leading edge technologies with your peer group please register your interest with us

Improving Customer Relationships
Keep your Customers Satisfied

Businesses are blending traditional concepts with new techniques to improve customer relationships.

We’ll be reviewing this development in our forthcoming Knexus ThoughtPiece which will be made available to our members in the next Digibiz News.

Host & case study from
 

Communities
Event Output summary now available online

The Community’s focus on the topic ‘driving economic value from Communities’ stepped-up last week with an offline gathering at Aviva. The event included a case study presentation from the Best Practice group within Aviva and a robust round table discussion from approximately two-dozen Members of our own community.

The event outputs are now available online, in an easy to search and read format, for all our members.

Event attendees provided feedback through a questionnaire. Key member benefits included:

   * 100% of attendees thought the event met their
      expectations

   * All (except one non- respondent) said they had
      generated new ideas through the discussion

   * At least five collaborations were made between
      different members during the afternoon

   Comments received included:  
   “Shared experience will help with forward planning”
   “Very good open discussion. Realise there’s no one solution”
   “Opportunities to share experiences, food for thought & networking”
   “Interesting & thought provoking”
   “Very useful in terms of seeing what others are doing/experience”


A Knexus ThoughtPiece, Knexus FactFinder, Event Output and Connect & Progress all around community are available to our members on our website.

EVENT: 19 March 2003 – Elevator
Managing your Project Portfolio to Deliver on the Strategic Vision
How do you ensure your investment in projects is delivering the maximum value for your business and providing the highest probability of achieving your strategic objectives? Is your company undertaking the right mix of projects, in terms of delivering core infrastructure, new products and channels etc?

These questions are not new, but some of the thinking on how to manage diverse project portfolios to meet strategic objectives is.

Our Elevator event brings together a cross-industry group of senior management (members) to assess the processes and techniques required to successfully undertake portfolio management and how to overcome organisational barriers.

Standard Chartered will set the scene for the discussions with a short case study to explain their approach, demonstrating the tools and methods they have used to visualise and analyse their overall project portfolio. Thereafter, there will be an open, round table discussion.


WHO SHOULD ATTEND
This event is likely to be of particular interest to: senior management in Strategy or Finance; corporate project / programme officers