Case Study: Global Home Decor Retailer Reduces Churn with Personalized Email Customer Experiences
This case study shows you how a global home decor and furnishing retailer shifted from products and offers based email communications to personalized, rich customer experiences that reduce churn.
Learn how this retailer used Knexus to...
- Create access to all available content sources across channels
- Deliver highly relevant and richer email experiences for customers
- Improve email click through rate and reduce churn
- Reduce resources to manage the campaign creation process
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