Creating smarter, targeted customer experiences
Injecting greater relevance into relationships with customers and providing timely interactions based on understanding customer needs, offers a lucrative return for brands. But matching customers with the best content in their digital journeys can be complex and resource intensive.
Real time decision making automates content selection & delivery
Knexus platform uses AI and proprietary algorithms to match customer data with social and marketing content. Its real time decision making automates content selection, delivery and optimization across eCommerce, websites, mobile apps and email.
Improve engagement & grow sales
Personalized customer journeys with better targeted and higher value content drives improved engagement and grows sales. Using smart, automated technology to do the heavy lifting saves scarce resources whilst data intelligence informs engagement, conversion and content investment decisions.
Integrating social content in buying journeys
Give your customers more inspiring digital shopping experiences.
Make your best social content (celebrity, how to guides, other primary content etc) work harder by weaving it into your customer's buying journey. Complement your product content by making social content part of the shopping experience, presenting it to your shoppers in the most personal way.
Using proprietary algorithms and real time decision making, Knexus chooses the best available social content to display for individual shoppers on category & product pages or elsewhere in your digital store.
Enrich your shopper experience with high relevance content that improves search performance, increases conversion rates and gets consumers returning for more. Use Knexus to deliver your best social content at scale, either 1:1 or for audience segments.
- Grow repeat purchase
- Strengthen brand engagement
- 9% Increase in conversion
More relevant customer journeys
Create more compelling customer experiences on your website or mobile app, with content specifically targeted for the needs of individual customers or audience segments. When you increase content relevance and value in key areas of the customer journey such home or product pages, the results are stronger engagement and improved conversion.
Knexus uses AI, proprietary algorithms and real time decision making to automatically find the best available social and marketing content matched to customer data. It then delivers highly targeted content experiences in real time to your responsive website or mobile app (native or hybrid).
Use personalized customer journeys to grow sales in your business and improve content ROI. You’ll also reduce costs through automated content selection, delivery and optimization.
- 45% increase in Content ROI
- Reduce Costs
- Grow Sales
Schedule a Live Demo
See how Knexus helps improve engagement and grow sales