Knexus Platform

360 Degree Customer View

Knexus uses machine learning and predictive analytics to understand a customer in terms of their profile, journey, interactions and affinities

Together with real time behavioural tracking for anonymous and known visitors across your digital touch points, Knexus creates a dynamic 360 degree customer view empowering you to deliver highly relevant customer journeys that accelerate sales

360 Degree Customer View
Content Optimization

Content Optimization

Knexus identifies social and marketing content across repositories including CMS, DAM, blogs and social channels, using deep learning algorithms to auto-create content intelligence

Knexus AI auto-tags all sources and formats of content, plus integrates existing metadata to create rich Intelligence to support effective decision making

Real Time Decision Making Engine

Knexus’ real time decision making engine uses proprietary algorithms to automatically match social and marketing content with dynamic customer data, selecting the best content experience for a customer based on relevance, context and suitability

It then delivers those highly targeted content experiences in real time on eCommerce, websites, mobile apps and other digital touchpoints

Real Time Decision Making Engine
Customer Segmentation

Customer Segmentation

Incorporate existing customer segments from your CRM, Analytics or Marketing Automation solution. Go further and fine tune the segmentation logic directly from Knexus’ easy-to-use interface to improve performance

Track and collect behavioural data in real time for anonymous visitors which helps you to understand visitors’ intent and context of interest. Create segments based on geolocation, devices, OS, referral sources, on-site interactions and more

1:1 Personalization

Knexus delivers 1:1 personalized content experiences in real time using machine learning and predictive analytics to understand your customer in terms of their profile, journey, interactions and affinities

Make the digital experience and customer journey individually relevant for each customer

1:1 Personalization
Measurement and Optimization

Measurement and Optimization

Knexus real time optimization continuously monitors both customer behaviour and latest available content, to provide the most compelling experience for your customers. You can achieve the best possible performance whilst freeing up vital team resources

Integrated analytics attribute value and measure content performance, customer engagement and behaviour. With customizable dashboards, powerful reporting options and seamless integration to tools like Google Analytics, Knexus puts actionable insights at your fingertips

Optimize your customer journeys to grow sales

See Knexus Pricing & Packages

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See how Knexus AI optimized journeys accelerate sales